ADDITIONAL SERVICES
Billing and administrative support for behavioral health and psychiatric practices
Prior Authorization Support
Assistance with authorization requests, status follow-up, resubmissions, and appeals using provider-supplied clinical documentation.
Insurance Eligibility and Benefit Verification
Verification of insurance coverage, benefits, copays, deductibles, and authorization requirements.
Payment Posting and Reconciliation
Posting insurance and patient payments and reviewing payment records for discrepancies.
Denial Management and Appeals
Review of denied claims, correction and resubmission, and preparation of appeals with follow-up.
Patient Statements and Billing Inquiries
Preparation of patient statements and assistance with questions about balances and payments.
Targeted Case Management (TCM) Authorization and Billing Support
Assistance with authorization submissions, documentation coordination, claims, and follow-up.
Specialty Medication Coordination
Coordination with specialty pharmacies and provider offices regarding authorizations, prescription status, and medication delivery.